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worldwide parcel
By admin | June 9, 2010
worldwide parcel
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Worldwide parcel delivery firms show resilience in recovering from ash cloud disruption
Recovery was quick after the worldwide shipping sector experienced severe disruption as a result of the Icelandic ash cloud. A week after all flights across northern Europe were paralysed by the unprecedented event, traffic got back to its normal levels of between 28,000 and 29,000 flights a day, according to Eurocontrol, the European Organisation for the Safety of Air Navigation.
The skies over large parts of the continent were empty for five days after Eurocontrol alerted its member nations to the dust cloud, and they immediately decided to ground flights.
This led to many large courier companies putting contingency plans in place to allow some international parcel traffic to continue to flow. TNT switched all its collections and deliveries to road, at a huge cost, in an effort to move mail and parcels caught up in the backlog in sorting offices.
Meanwhile, when DHL's European hub at Leipzig airport was closed by the poor flying conditions, it set up an ad-hoc, decentralised network, using other mainland European hubs. In doing so, it said it had been able to maintain a next-day delivery service from the UK to France, Belgium, the Netherlands and north-west Germany. Swiss Post, however, admitted that the transfer of large volumes of parcels and mail from air to road had led to extensive delays in worldwide parcel deliveries.
Both UPS and FedEx transferred parts of their operations to airports in southern Europe which were not affected by the flights ban, then sent items onward to their usual destinations by road. This has caused delays of up to three days, UPS admitted. Meanwhile, FedEx again switched large volumes of traffic from air to road and warned customers to expect delays. At the same time, it geared itself towards a quick resumption of normal services as soon as the go-ahead was given.
The week-long dislocation of services tested delivery companies' ability to adapt to changing situations which were beyond their control. But the strategic thinking which the companies adopted showed the degrees to which worldwide shipping businesses will go in order to keep services to their customers flowing.
And when your business is depending on efficient international delivery to keep customers happy, it's reassuring to know that couriers are ready to pull out the stops to limit the effects of such widespread disruption as much as possible.
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